Return Policy

We want you to be happy with your VeroGent purchase. If something's not right, here's how returns work.

Eligibility

• Items must be returned within 14 days of delivery.
• Items must be unworn, unwashed, and in original condition with all tags attached.
• Sale items are final sale and not eligible for return.

How to Return

1. Contact us via the contact page with your order number and reason for return.
2. We'll provide return instructions within 1–2 business days.
3. Once your return is received and inspected, we'll process your refund or exchange.

Refunds

Approved refunds are usually processed to your original payment method within 5–10 business days of receiving the return.

Exchanges

Need a different size? We're happy to exchange. Contact us and we'll hold stock while your return is in transit.

Questions?

Contact us via our contact page.